# 2019-11-20 - Customer Authentication

## Summary

This was the first call where proposing community members discussed the Customer Authentication issue, prompted by discussions on the mailing list ([1](https://lists.w3.org/Archives/Public/public-openactive/2019Sep/0001.html), [2](https://lists.w3.org/Archives/Public/public-openactive/2019Oct/thread.html#msg5), [3](https://lists.w3.org/Archives/Public/public-openactive/2019Nov/thread.html#msg5)).

A summary of the discussion so far, including the key points covered on this call, can be found in [this GitHub issue](https://github.com/openactive/open-booking-api/issues/120#issuecomment-556335643) and the [call notes](https://docs.google.com/document/d/143d3hRiRxE_lzvpBVk-xdyZ_-rO9Hc-wXB9VMC1Y4nM/edit?usp=sharing).

## Slides

{% embed url="<https://docs.google.com/presentation/d/17iXfN_nXZmGySETGWn6ms0S4vE8gtx6OTfOBPce05G4/edit>" %}

## Video

{% embed url="<https://youtu.be/tFwc9LdlL8M>" %}
