> For the complete documentation index, see [llms.txt](https://w3c.openactive.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://w3c.openactive.io/meetings-archive/2019-01-30-booking-feedback.md).

# 2019-01-30 - Booking: Cancellations and Refunds

## Summary

Presentation of a solution for cancellations and refunds, which on examination through the call was deemed to be only a partial solution. More work is required to create a robust cancellation and refund process.

## Slides

{% embed url="<https://drive.google.com/open?id=1X-MVQFVhW803t9jJz66meJJVyzFrEOOlyymV38QVNgk>" %}

## Video

{% embed url="<https://youtu.be/hcut6wkJ1Bg>" %}