# 2019-01-30 - Booking: Cancellations and Refunds

## Summary

Presentation of a solution for cancellations and refunds, which on examination through the call was deemed to be only a partial solution. More work is required to create a robust cancellation and refund process.

## Slides

{% embed url="<https://drive.google.com/open?id=1X-MVQFVhW803t9jJz66meJJVyzFrEOOlyymV38QVNgk>" %}

## Video

{% embed url="<https://youtu.be/hcut6wkJ1Bg>" %}
