> For the complete documentation index, see [llms.txt](https://w3c.openactive.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://w3c.openactive.io/meetings-archive/2019-02-13-booking-feedback.md).

# 2019-02-13 - Booking: Cancellations and Refunds

## Summary

Presentation of a more comprehensive solution to cancellations and refunds, which was broadly accepted on the call with some minor changes required.

## Slides

{% embed url="<https://drive.google.com/open?id=1bnsR_-B8r56Y2VTeGvuDdlfF6fHXCQx6vcVAZ2CrnoY>" %}

## Video

{% embed url="<https://youtu.be/OKyzFjRVVV4>" %}