Meetings Archive
2019-04-02 - Booking Finalisation Workshop

Summary

With the Open Booking Specification nearing finalisation this workshop offered a presentation of its features and limitations, the decisions that have been taken by the community to date, and provided a final opportunity for feedback.
Delegates attended both in person and via live stream, and included executive representation from major booking systems, brokers, leisure operators, and other activity providers.
The following changes will be made to the Open Booking specification as a result of the workshop:
  • Change the language in the logical steps from "Register" to "Identify", to clarify that registration is not mandatory.
  • Add a property that can be used by the Broker to clearly display free text restrictions such as "2:1 adult/child ratio", in addition to improved guidance for the Broker to prominently communicate existing age and gender restrictions in advance of the booking being confirmed.
  • Add guidance for attendeeInstructions to be sent as part of the booking confirmation from the Broker to the Customer, so that information about how local car parking works, locker tokens, etc are guaranteed to be communicated.
  • Clarify financial data / reconciliation requirements including cost centre.
Additionally we created the following GitHub issue for further discussion:

Slides

Video

Part 1: Slides 1-36: Introduction and OpenActive Overview

Slide
Video
Section Title
Speaker
1
0:00
Introduction and Agenda
Nick Evans, Technical Engagement Lead, Open Data Institute
8
7:30
OpenActive Background
Izy Champion, Data and Innovation Manager, Sport England
20
16:00
OpenActive and Open Data Introduction
Richard Norris, Programme Manager, Open Data Institute
27
25:10
Open Data Q&A
Richard Norris and Nick Evans
28
41:30
Open Booking Introduction
Richard Norris
35
46:20
Why now?
Sean Maguire, Managing Director, Legend Club Management Systems

Part 2: Slides 37-68: Booking Finalisation Part A

Slide
Video
Section Title
Speaker
37
0:00
Developing standards for OpenActive
Leigh Dodds, Director of Advisory, Open Data Institute
42
9:00
Booking Finalisation Introduction and Scope
Nick Evans
49
13:10
Key Actors
Nick Evans
50
17:48
Booking Flow and Leasing
Nick Evans
57
35:25
Roles and Responsibilities
Nick Evans
59
40:50
Receipts and Notifications
Nick Evans
62
43:55
Types of Broker
Nick Evans
65
50:30
Tax and Tax Exemption
Nick Evans
68
56:00
Open Booking Q&A 1
Nick Evans and Richard Norris

Part 3: Slides 69-90: Booking Finalisation Part B

Slide
Video
Section Title
Speaker
70
0:55
Guest Checkout
Nick Evans
73
3:30
Marketing Preferences
Nick Evans
75
6:26
Access Control
Nick Evans
77
8:28
Cancellation
Nick Evans
79
12:48
Booking Approval
Nick Evans
81
14:46
Dynamic Pricing
Nick Evans
84
20:45
Open Booking Q&A 2
Nick Evans and Richard Norris
86
46:24
What's next?
Nick Evans
Last modified 2yr ago