Meetings

2019-04-02 - Booking Finalisation Workshop

Summary

With the Open Booking Specification nearing finalisation this workshop offered a presentation of its features and limitations, the decisions that have been taken by the community to date, and provided a final opportunity for feedback.

Delegates attended both in person and via live stream, and included executive representation from major booking systems, brokers, leisure operators, and other activity providers.

The following changes will be made to the Open Booking specification as a result of the workshop:

  • Change the language in the logical steps from "Register" to "Identify", to clarify that registration is not mandatory.

  • Add a property that can be used by the Broker to clearly display free text restrictions such as "2:1 adult/child ratio", in addition to improved guidance for the Broker to prominently communicate existing age and gender restrictions in advance of the booking being confirmed.

  • Add guidance for attendeeInstructions to be sent as part of the booking confirmation from the Broker to the Customer, so that information about how local car parking works, locker tokens, etc are guaranteed to be communicated.

  • Clarify financial data / reconciliation requirements including cost centre.

Additionally we created the following GitHub issue for further discussion:

Slides

Video

Part 1: Slides 1-36: Introduction and OpenActive Overview

Slide

Video

Section Title

Speaker

1

0:00

Introduction and Agenda

Nick Evans, Technical Engagement Lead, Open Data Institute

8

7:30

OpenActive Background

Izy Champion, Data and Innovation Manager, Sport England

20

16:00

OpenActive and Open Data Introduction

Richard Norris, Programme Manager, Open Data Institute

27

25:10

Open Data Q&A

Richard Norris and Nick Evans

28

41:30

Open Booking Introduction

Richard Norris

35

46:20

Why now?

Sean Maguire, Managing Director, Legend Club Management Systems

Part 2: Slides 37-68: Booking Finalisation Part A

Slide

Video

Section Title

Speaker

37

0:00

Developing standards for OpenActive

Leigh Dodds, Director of Advisory, Open Data Institute

42

9:00

Booking Finalisation Introduction and Scope

Nick Evans

49

13:10

Key Actors

Nick Evans

50

17:48

Booking Flow and Leasing

Nick Evans

57

35:25

Roles and Responsibilities

Nick Evans

59

40:50

Receipts and Notifications

Nick Evans

62

43:55

Types of Broker

Nick Evans

65

50:30

Tax and Tax Exemption

Nick Evans

68

56:00

Open Booking Q&A 1

Nick Evans and Richard Norris

Part 3: Slides 69-90: Booking Finalisation Part B

Slide

Video

Section Title

Speaker

70

0:55

Guest Checkout

Nick Evans

73

3:30

Marketing Preferences

Nick Evans

75

6:26

Access Control

Nick Evans

77

8:28

Cancellation

Nick Evans

79

12:48

Booking Approval

Nick Evans

81

14:46

Dynamic Pricing

Nick Evans

84

20:45

Open Booking Q&A 2

Nick Evans and Richard Norris

86

46:24

What's next?

Nick Evans